Terms and Conditions (AKA The Boring Bit!)

By making a booking with Little Angels, you are agreeing to these terms and conditions.

General
  • Parents remain responsible for their own children at all times during Little Angels classes and whilst on the premises where classes take place. Little Angels cannot be held responsible for any mishaps or accidents caused by parents failing to adequately supervise their children.

  • If you are attending Little Angels classes, you must agree to abide by the rules of the premises.

  • You must not bring alcohol to classes or consume alcohol on the premises.

  • If you have any severe allergies or medical conditions, you must notify Little Angels of these at the time of booking so that we can ensure your safety.

  • You must not use any electrical equipment on the premises that does not have a valid PAT certificate, which you must be able to provide when asked.

  • Little Angels have full public liability insurance, enhanced DBS certificates and are first aid trained. If for any reason you require evidence of this then we will be happy to oblige.

Booking Classes
  • Little Angels cannot guarantee you a space on the course until booking has been completed and the course cost has been paid.

  • If you are unable to attend a class, your payment cannot be refunded or transferred to a later term. However, you may gift your space to a friend as long as you let the course leader know.

  • Parents may request to be transferred to other classes at the discretion of the course leader, provided there is a space available in the class that you wish to transfer to.

  • If you wish to cancel your place on a Little Angels course, you may do so in exchange for a full refund as long as you put this request in writing at least 14 days prior to the start of the course. If you cancel before the course starts, but less than 14 days prior to the course start date, you will be granted a refund minus the cost of one session. If you cancel after the course starts, you will be entitled to a refund for any classes that you have not yet attended minus the cost of one session.

  • Very occasionally, Little Angels may need to cancel a course or a session due to unforseen and unavoidable circumstances. If this happens, course members will be notified as soon as possible and will be entitled to a full refund for any sessions cancelled by Little Angels. This may be given in the form of money, vouchers, or arrangement of an alternative class, and course members will always be given a choice over this.

  • Bullying, threats and aggressive behaviours are not tolerated in Little Angels classes. Anyone found to be bullying, harassing, or behaving in a threatening manner towards the course leaders, other course members, venue staff or anyone else will be asked to leave the class and not return. They will not be entitled to a refund for the session or any future sessions. Little Angels takes bullying and threatening behaviour very seriously and the police will be informed of such behaviour if deemed necessary. We want everyone in our classes to feel safe and welcome and thank you for helping us to make it so.

Privacy and Data Collection

This site is owned by Little Angels. We take your privacy very seriously and feel that it is important for you to be fully aware of that data and information that we gather and how it will be used.

We collect data by asking you to provide information when you use our contact page form, book or pay for a course, or create an account. This information is only ever used for these specific purposes and will never be sold on to other companies.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and class purchase history. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. This information is kept on a very strict need-to-know basis and is always handled securely. Little Angels will never share your information with other companies or third parties.

We collect such Non-personal and Personal Information for the following purposes only:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance;

  3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

Little Angels is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by Little Angels adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone or text messages.

 

We sometimes use cookies to help us to use the information that you have knowingly provided. Here is a table to show the cookies that we use on this site:

 

 


If you do not wish us to use cookies then you can opt out by turning them off in your browser.


Your Rights Under GDPR

You have a number of rights according to the new GDPR legislation. These include:

 

  • The right to be informed

… which is why we ask you to read this page before making bookings or sharing your personal information on this site.

 

  • The right of access

You have the right to ask us for any data we hold about you, which must be provided free of charge within one month of request.

 

  • The right to rectification

If any of your data is incorrect or incomplete, you can update it in your own personal members’ area of this site.

 

  • The right to view

You have the right to see any information hat we hold about you, or withdraw or change your content any time by emailing us at littleangelssigning@gmail.com.

 

  • The right to be forgotten

You have the right to request for us to remove your data by deleting your account or emailing us at littleangelssigning@gmail.com.

 

 

By using this site, you consent to us collecting and using your data for the above purposes.